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Accommodation is available at the Conference Centre, at the additional cost of
£70 per night en-suite
Accommodation includes bed and breakfast, and evening meal on Tuesday and Wednesday.
Accommodation can be booked once registration opens for the course. Please note that accommodation cannot be booked directly with the venue.
This course is for anyone in a clinical lead role (public or private sector), who aspires to lead an Audiology service. It is also suitable for those who are managing, developing and leading Audiology services: Heads of Department, Audiology Service Managers, and Team Leaders. The course gives time out to reflect on your skills and self-management, and opportunity for discussion with the speaker faculty in a relaxed setting.
Anne Davies was awarded the Denzil Brooks Trophy from the British Society of Audiology in 2010 for setting up this course. The course is taught by experienced senior leaders in audiology, and provides practical skills on all aspects of running audiology services. The course explores leadership qualities, communication skills, leading a team, business planning, change management, service development, innovation, stress management, and current issues in Audiology.
This is an exceptional opportunity to gain resources, tools and insights from key clinical leaders in audiology, who are motivated to pass on what has worked for them.
“A unique leadership course designed for and delivered by leaders in Audiology, and comes highly recommended.”
Dr Jagjit Sethi, Head of Hearing and Balance Services, Berkshire Healthcare NHS FT
“I thoroughly recommend this course for those who want to improve as leaders in our field.”
John Day, Clinical Director of Audiology, BCU LHB, North Wales
|Dr Jagjit Sethi|
Head of Hearing and Balance Services
|Dr Christine DePlacido|
Principal Clinical Scientist & Counsellor
|Dr Rachel McCarthy|
Consultant Clinical Scientist, Head of Audiology
Head of Audiology Services
Managing Director, Consultant Clinical Scientist
Clinical Director of Audiology
Consultant Clinical Scientist
Head of Service (retired)
|Dr John Fitzgerald|
Head of Audiological Services
This programme is from the 2020 course.
|Tuesday 28th January 2020|
|8.45||Registration and Coffee|
|9.15||Into the Labyrinth of NHS Health and Social Care
Dr Jagjit Sethi
|10.15||Successful Outcomes Through Changing Mindsets
|11.30||Maintaining Healthy Work Relationships – What Would Freud Do?
Dr Christine DePlacido
|1.30||Changing Mindsets: Workshop
|2.30||Find Time to Lead: Dealing with the Nuts and Bolts
Dr Rachel McCarthy
|3.45||Leadership – The Uncut Guide!
Dr Jagjit Sethi
|5.30||Close of day|
|Wednesday 29th January 2020|
|9.15||Leadership – Some of What it Takes
|10.15||Strategic Management in Audiology – Recognising and Influencing the Bigger Picture
|11.30||Influencing Change: A Scientific Approach to Leadership
|1.30||Provider Driven Service Development
|2.30||Making Service Development Happen
Dr John Fitzgerald
|3.45||From NHS Service to Social Enterprise – Some Reflections on the Journey and Destination
|4.45||Relaxation: A Taster Session
Dr Christine DePlacido
|5.30||Close of day|
|Thursday 30th January 2020|
Dr Christine DePlacido
|3.30||Close of Course|
Into the Labyrinth of NHS Health and Social Care (Dr Jagjit Sethi)
The health care is an ever changing complex and often confusing system to navigate. In this session we familiarise ourselves with the past, present and some future changes to the NHS landscape and discuss their implications and what we can do as Audiology service providers.
Successful Outcomes Through Changing Mindsets (Ruth Thomsen)
The biggest challenge facing system reform is a mindset change. This short workshop will give you a window into the discovery process. Using this process can demonstrate how changing mindset underlies behaviours changes and ultimately improving outcomes.
We will work in smallish groups. If you have a burning topic, please bring it to the workshop and we can start to work on how we can achieve mindset change.
Maintaining Healthy Work Relationships – What Would Freud Do? (Dr Christine DePlacido)
My talk will cover the psychological aspects of relationships, including ego defences, transference, self concept and working with resistance. The aim is to identify where these issues impact on managing staff and how to address problematic behaviours.
Find Time to Lead: Dealing with the Nuts and Bolts (Dr Rachel McCarthy)
Running an Audiology service comes with a range of complex operational issues. Whether NHS or private, it is a business that has customers, sells a product and employs people. It may be a supplier with complex contract discussions and have a range of internal and external stakeholders all with their own priority. This is overarched by healthcare regulation and ensuring you provide a safe, quality service.
Here we will discuss dealing with the everyday. What systems and tools can be used to free your time from managing the service and create the headspace needed to push it forward and lead.
Leadership – The Uncut Guide! (Will Brassington)
During this programme you will learn different approaches to leadership and service development from the expert faculty. This presentation titled the UNCUT guide aims to help consolidate formal and scientific approaches to leadership using approaches and techniques learned through the experience of the author. A lively session that will make you consider your approach to work in a different way.
Mindfulness (Dr Jagjit Sethi)
It can be easy to rush through our very demanding lives without stopping to notice much. Paying more attention to the present moment; to your own thoughts and feelings, and to the world around you can improve your mental wellbeing.
Some people call this awareness or “mindfulness”. Mindfulness can help us reduce stress and anxiety, enjoy life more and understand ourselves better. You can take steps to develop it in your own life.
In this session we will explore the importance of our well-being and practice the art of mindfulness. Please bring with you a smell that makes you feel happy or brings back good memories.
Leadership – Some of What it Takes (Jonathan Parsons)
Leadership can come in many and varied forms. In this session I will try to highlight some aspects and promote discussion by utilising material that I have accumulated not least by attending courses myself.
Strategic Management in Audiology – Recognising and Influencing the Bigger Picture (John Day)
Where is your service heading? Will it thrive in the future? The ability to understand and manage the wider environment in which we lead is a key to success. This presentation and tasks will explore issues and tools relevant to being an effective strategic leader within Audiology.
Influencing Change: A Scientific Approach to Leadership (Will Brassington)
The ability to understand change is essential for today and tomorrow’s NHS leaders; the influence of people, the barriers, the components, the drivers, the successes and failures, the risks, and the acceptance of change are all discussed in this presentation. Some examples of successful and not so successful changes are also provided. An interactive lecture, attendees are expected to participate in discussions.
Provider Driven Service Developments (Tony Corcoran)
Will include group exercises.
What is development?
Why should we do it?
Who initiates service development?
What influences these groups?
How do Providers drive developments?
Making Service Development Happen (Dr John Fitzgerald)
This presentation will focus on considerations necessary for successful service development, factors that can influence the outcome, stages to go through in achieving successful developments and a few tips to make it easier.
From NHS Service to Social Enterprise – Some Reflections on the Journey and Destination (Jonathan Parsons)
I will describe this journey – the original thoughts through to daily running issues. This will include process, difficulties, staff issues and importantly finance.
Critical to this process has been very regular interaction with local commissioners – I will major on this in the talk and try to describe how we are now placed contextually in AQP world.
This is an opportunity to hear from a service that has changed radically to try and be competitive in the current (NHS) market place in England.
Relaxation: A Taster Session (Dr Christine DePlacido)
In these high pressured times it is important to take care of our own health and well-being. Relaxation plays an important part in maintaining good mental health. This session will introduce you to relaxation techniques that can easily fit into a busy lifestyle and give immediate health benefits.
Innovation (Tony Corcoran)
The only constant is change. We will encounter much innovation in our professional careers. This presentation will look at how we can recognise, assess and exploit innovations in technology and in service provision.
Time Management (Anne Davies)
We will précis key literature on time management, and cover suggestions for scheduling tasks, avoiding procrastination, and habit-formation.
Preventing Burnout (Dr Christine DePlacido)
Stress is unavoidable but we can change our reactions to stress in order to lessen its effects. In this session we will look at how we react to stress, what are our triggers and how we can change how it affects us. We will learn some practical techniques based on relaxation and mindfulness that can reduce stress and promote good health. These techniques are simple to use and can be practiced at work.
Quality (Adam Beckman)
In this session, we will explore how we make changes to improve quality. This should illuminate what we mean by quality, and what personal qualities and organisational knowledge and skills help us to make quality improvements. We will look at how we can apply these to make the changes required for quality standards across the UK.
“Having so many key people in audiology present, to ask advice and approach, is fantastic.”
“Informative, inspiring and relevant to anyone interested in where audiology is going.”
“A ‘must’ for anyone who wants to be a leader. You can learn a lot in three days.”
Accommodation costs are not included in the course fee. Accommodation (bed and breakfast) is available for Monday, Tuesday and Wednesday nights at a discounted rate, and is booked on this website with the course registration. Accommodation cannot be booked directly with the venue.
The course fee includes lunch but does not include evening meal. Evening meal on Tuesday and Wednesday is available for residential delegates only, and is included in the accommodation booking at no extra charge.
Leaving the course early on the final afternoon is not advised. Train travel from Broxbourne station should be booked for no earlier than 4.00pm.
Purchase order number and invoice address (supplier: Anne Davies Audiology Courses).
Cheque (payable to Anne Davies Audiology Courses).
Credit / debit card. Pay online at time of booking.
Monthly instalments by direct debit (UK customers). Two payments of 50% over two months, or three payments of 33.3% over three months, interest free.
If you are travelling from overseas and require a visa: once you register and pay, we can provide a letter confirming your place on the course. Please contact us to discuss.