7 th

Hearing Aids: The Inside Track

Current Trends in Hearing Aid Technology, REM, and Management of Non-Routine / Complex Hearing Loss

Tuesday 12 July 2022 - Thursday 14 July 2022
Booking deadline: Tuesday 7 June 2022
Course fee:

The Hayes Conference Centre
Hayes Lane
DE55 1AU

Website  Directions

Residential course

Accommodation is available at the Conference Centre, at the additional cost of

  • £60 per night en-suite

Accommodation includes bed and breakfast, and evening meal on Tuesday and Wednesday.

To book accommodation, follow the instructions when registering. Please  note that accommodation cannot be booked directly with the venue.


A collaboration across manufacturers, focused on new developments in hearing aid technology, best practice in REM measurements, and management of individuals with non-routine / complex hearing loss. This course is open to all audiologists, however will be of particular interest to senior Audiologists and HAD’s who wish to advance their knowledge of latest trends and emerging technology.

The course covers compression strategies, open fittings, prescriptive formulae, REM signals and protocols, speech mapping, test-box measurements, verification, speech tests, speech in noise assessment, and connectivity. New talks include telecare, e-health, the internet of things, ear to ear processing, and rechargeable devices.

Advanced practice is discussed for non-standard audiogram configurations, asymmetrical and single sided deafness, and profound and challenging hearing losses. Talks through the course also reflect on key principles in hearing loss rehabilitation.

This is a unique opportunity to understand new developments in the hearing aid industry, and to discuss clinical implications and best practice.

This course relates to adult hearing aid provision. It does not address paediatric provision or service management issues.

Course faculty
Paul Leeming

National Training Manager
Widex UK Ltd

Samantha Tyndall

Regional Manager
Oticon Ltd

Leigh Martin

Global Manager Interacoustics Academy
Interacoustics A/S

Chris Cartwright

Audiology Development Manager
Phonak UK

Heather Dowber

Head of Market Access UK
GN Hearing UK Ltd

Amy Lennox

Director / Specialised Audiologist
Hypatia Training Ltd
Hypatia Dizziness & Balance Clinic

Dr Christine DePlacido

Principal Clinical Scientist & Counsellor

Course programme
Tuesday 12th July 2022
8.45 Registration and Coffee
9.00 Welcome
Anne Davies
9.10 Course Introduction
Heather Dowber
9.30 Components [40 mins]
Paul Leeming
10.15 Compression and Channels [30 mins]
Samantha Tyndall
10.50 Break
11.05 Theory and Models of Reflection [30 mins]
Dr Christine DePlacido
11.40 The Patient’s Perspective # 1 [30 mins]
Heather Dowber
12.15 Discussion & Questions
Paul Leeming & Leigh Martin
12.30 Lunch
1.30 Feedback on the Lunchtime Exercise [15 mins]
Paul Leeming
1.45 The Patient’s Perspective # 2 [30 mins]
Heather Dowber
2.30 Speech-in-Noise Assessment [35 mins]
Amy Lennox
3.10 Break
3.25 Telecare [30 mins]
Leigh Martin
4.00 Listening Skills [30 mins]
Dr Christine DePlacido
4.35 Ear to Ear Processing [20 mins]
Samantha Tyndall
5.00 Discussion & Questions
Paul Leeming & Leigh Martin
5.15 Close of day
Wednesday 13th July 2022
8.45 Coffee
9.00 Prescriptive formulae [30 mins]
Leigh Martin
9.35 Challenging Audiograms [40 mins]
Chris Cartwright
10.20 Skills and Tools for Developing Reflective Practice [30 mins]
Dr Christine DePlacido
10.50 Break
11.05 Acoustics and Instant-Tips [30 mins]
Paul Leeming
11.40 Real Ear Measurements [35 mins]
Leigh Martin
12.15 Discussion & Questions
Samantha Tyndall & Leigh Martin
12.30 Lunch
1.30 Feedback on the Lunchtime Exercise [15 mins]
Paul Leeming
1.45 Visible Speech Mapping [35 mins]
Leigh Martin
2.25 Outcomes and Benefit [40 mins]
Dr Christine DePlacido
3.10 Break
3.25 Connectivity [30 mins]
Paul Leeming
4.00 eHealth in Audiology [30 mins]
Samantha Tyndall
4.35 Fitting Severe and Profound Losses [30 mins]
Chris Cartwright
5.10 The Internet of Things [20 mins]
Samantha Tyndall
5.30 Close of day
Thursday 14th July 2022
8.45 Coffee
9.00 Feedback on the ‘App’ Exercise [15 mins]
Paul Leeming
9.15 The Most Challenging Clients [30 mins]
Chris Cartwright
9.50 Speech Tests [35 mins]
Amy Lennox
10.30 Asymmetrical Losses and Single Sided Deafness [30 mins]
Chris Cartwright
11.05 Break
11.20 Hearing Instrument Test Box [30 mins]
Paul Leeming
11.55 New Technology [30 mins]
Chris Cartwright
12.30 Lunch
1.30 Verification of Product Features [30 mins]
Amy Lennox
2.05 Putting it all together [30 mins]
Dr Christine DePlacido
2.40 Discussion & Questions
Paul Leeming
3.15 Course Review
Anne Davies
3.45 Close of Course
Course content

Components (Paul Leeming)
Common components found in today’s hearing aid brands. Let’s take a look at chip sets, microphones and receivers. Also, exploring rechargeable solutions which include ZPower, Lithium Ion and Energy Cell technologies.

Compression and Channels (Samantha Tyndall)
Types of compression and how they impact on the speech signal. What exactly are channels, and is more always more?

Theory and Models of Reflection (Dr Christine DePlacido)
We will look at the theories and models used in reflective practice, and how these apply to audiological settings. At the end of this session you will have an understanding of the theory underpinning reflective practice.

Speech-in-Noise Assessment (Amy Lennox)
An overview of the clinical applications of Speech-In-Noise testing. Focusing on ANL and QuickSIN, which measure ‘intelligibility’ and ‘annoyance’. These results can be plotted on a red flag matrix to estimate potential patient outcomes, helping clinicians to set appropriate expectations.

Telecare (Leigh Martin)
This interactive demonstration of a telecare platform will provide a glimpse into how digital processes can improve our delivery of hearing care in 2019.

Listening Skills (Dr Christine DePlacido)
One of the most important skills required for rehabilitation is the ability to listen effectively. This talk will look at active listening, making use of body language, gesture, and non-verbal communication. Finally, we will use listening exercises with counselling skills to experience how these can enhance our natural listening skills.

Ear to Ear Processing (Samantha Tyndall)
Wireless? Binaural? Ear-to-Ear? What exactly do these terms mean and how does your patient benefit?

Prescription formulae (Leigh Martin)
An overview of how to select the correct prescription for your patient. How and why do they vary? What influence do the correction factors have on the outcome and when might you want to utilise them? This talk also provides an introduction to why you may wish to think differently about which formulae you use in different cases.

Challenging Audiograms (Chris Cartwright)
Review of the evidence and guidelines for fitting reverse slope, cookie bite, severe ski slope and left corner audiograms.

Skills and Tools for Developing Reflective Practice (Dr Christine DePlacido)
This talk will cover aspects of self-awareness and development required for reflective practice. We will also look at tools that can help develop practice, such as journaling and mindful meditation.

Acoustics and Instant-Tips (Paul Leeming)
Let’s not forget about the ‘plumbing’. Even with instant ear tips, a good acoustic seal and the appropriate venting is still just as important. Also we need to consider how the frequency response and gain is affected by different hearing aid styles, from conventional tubing, thin tubing and receivers-in-the ear types.

Real Ear Measurements and Visible Speech Mapping (Leigh Martin)
Aiming to get the best from your real-ear measurement equipment? These sessions offer an in-depth discussion on both classic REM and speech mapping techniques, with the aim of boosting confidence in prescribing gain (no, do we mean output?). We will discuss what the various correction factors do to the formulae and when they should be applied, together with how to interpret subjective feedback from the patient and utilise this in your fitting.

Outcomes and Benefit (Dr Christine DePlacido)
This talk will cover the differences between outcomes and benefits. What is a good outcome? How do we evaluate benefit? We will also look at the various objective and subjective means of measuring these.

Connectivity (Paul Leeming)
Exploring the different wireless protocols, from Near field, Bluetooth, Bluetooth Smart and beyond. How can we use wireless technology for assistive listening devices, plus the applications of smart phones and tablets.

eHealth in Audiology (Samantha Tyndall)
We tend to think of e-health (also known as telehealth or telecare) as remote fine tuning, but there are many ways to engage with patients remotely to extend the reach and efficacy of your service.

Fitting Severe and Profound Losses (Chris Cartwright)
Exploring the unique challenges and considerations when fitting this group of clients. Including reasons for variability, loss of auditory resolution, loss of high frequency information and loss of SNR, and possible solutions for each.

The Internet of Things (Samantha Tyndall)
IoT devices are everyday electronics that connect to an internet network. IoT is the future of how we live and work…and hearing aids are part of it!

The Most Challenging Clients (Chris Cartwright)
Exploring the assessment, hearing instrument fitting, and management of the most difficult to work with clients ie. congenital Deaf/Blind and Profound Learning disabilities.

Speech Tests (Amy Lennox)
An overview of the clinical applications of Speech Testing, and demonstration of a streamlined methodology to perform this safely but effectively in a busy time-pressured clinic.

Asymmetrical Losses and Single Sided Deafness (Chris Cartwright)
Review of causes, statistics, implications for clients, binaural hearing advantages, and technological options for management.

Hearing Instrument Test Box (Paul Leeming)
Test box measurements have long been overlooked as outdated and unrepresentative of how hearing aids perform in real situations. During this session, we will go back to the fundamental elements of test box measurements and re-address their importance and relevance in today’s clinic.

New Technology (Chris Cartwright)
Exploring some of the new innovations beyond our normal HI / CI / BAHS, that will impact either the client or Audiologists and their service delivery.

Verification of Product Features (Amy Lennox)
Demonstration of verifying advanced hearing aid features. This will help you understand how these features work, leading to improved skill in fine tuning and troubleshooting. Additionally, increasingly patients have wireless accessories: verifying these is important, to ensure safe listening levels and protect residual hearing.

Putting it All Together (Dr Christine DePlacido)
Audiology is an art and a science. We need to take the technical information we gain from assessments and marry this with the goals and expectations of the patient and their family, in order to deliver person centred service. How do we do this in practice? In this talk we will look at principles of person-centredness and how to use objective and subjective information effectively.

Comments from previous delegates

“A brilliant course, and very well run.”

“A fantastic refresher and update.”

“Speakers were all enthusiastic, helpful and approachable – inspiring to be around their passion for audiology.”

Accommodation and travel

Accommodation costs are not included in the course fee. Accommodation (bed and breakfast) is available for Monday, Tuesday and Wednesday nights at a discounted rate, and is booked on this website with the course registration. Accommodation cannot be booked directly with the venue.

The course fee includes lunch but does not include evening meal. Evening meal on Tuesday and Wednesday is available for residential delegates only, and is included in the accommodation booking at no extra charge.

Leaving the course early on the final afternoon is not advised. Train travel from Alfreton station should be booked for no earlier than 4.30pm, or from Derby station no earlier than 4.45pm.

Methods of payment

Purchase order number and invoice address (supplier: Anne Davies Audiology Courses).
Cheque (payable to Anne Davies Audiology Courses).
Credit / debit card. Pay online at time of booking.
Monthly instalments by direct debit (UK customers). Two payments of 50% over two months, or three payments of 33.3% over three months, interest free.

If you are travelling from overseas and require a visa: once you register and pay, we can provide a letter confirming your place on the course. Please contact us to discuss.

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